Hotel Front Desk Night Auditor Job at Doubletree by Hilton Charlotte City Center, Charlotte, NC

  • Doubletree by Hilton Charlotte City Center
  • Charlotte, NC

Job Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Make sure every hotel guest has a pleasant stay • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Process additional administrative, bookkeeping. and accounting procedures as required • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: • Overnight shift; requires flexible hours • Outstanding communication skills and excellent customer service skills are required • Some college is preferred but a high school diploma or equivalent is required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Proficiency with computers is required; experience with reservation and accounting software is desired

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Job Tags

Flexible hours, Night shift

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