Hotel Front Desk Night Auditor Job at Hilton Charlotte University Place, Charlotte, NC

  • Hilton Charlotte University Place
  • Charlotte, NC

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Perform additional bookkeeping, administrative, and accounting procedures as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Provide exceptional service to all hotel guests during their stay Qualifications: • High school diploma or equivalent required; some college preferred • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Flexible overnight hours are required • Must be computer proficient; experience with accounting or reservation software is a bonus • Great communications. and excellent customer service skills are required

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Job Tags

Flexible hours, Night shift

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