Day 5x8-Hour (08:30 - 17:00)
High School diploma or equivalent. 2.3 years customer service or medical office experience. Excellent interpersonal, verbal, and written communication skills. Proficiency in computer data-entry/typing. Ability to read, write, and communicate effectively in English. Basic Computer Skills. Ability to type 40 wpm. Ability multi-task. Customer service oriented.
Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIPAA regulations. Provides exceptional customer service to patients which establishes a positive first impression of Northwestern Medicine. Exceeds all consumer requests and alerts management of issues or concerns that require escalation. Correctly identifies and collects patient demographic information in accordance with organization standards. Interacts with various hospital departments and physicians' offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner. Reaches out to patients to schedule an appointment as defined. Performs medical necessity checks as necessary for scheduled services, communicate options to patient if appointment fails. Inform patients of any issues with securing the financial account for their encounter. Completes out-of-pocket estimations as requested by patients. Provides training and education as needed. Manages work schedule efficiently, completing tasks and assignments on time. Completes other duties assigned by manager. Cross training between various departments will take place to ensure coverage. Participates in Quality Assurance reviews to ensure integrity of patient data information. Uses effective service recovery skills to solve problems or service breakdowns when they occur. Utilizes department and hospital policies and procedures to complete assigned tasks. Adheres to all department policies and compliance requirements. Avoids putting patients in financial or safety risk. Other duties as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
...institutions like Founders Fund, Kraken Ventures, SALT, Amber Group, and more. Position Overview: We're seeking a Software Engineer intern with a focus on backend systems in Rust. This role will involve the development of core backend components for our blockchain...
...October 1, 2026\n Salary Range: $115,362 - $147, 212 Yearly 2940-Protective Services Worker | City and County of San Francisco (sf.gov)\n\nSan... ...communities.\n From financial, nutritional and employment support to child and adult protective services, health care coverage,...
.../ HourJob Category 1Employee Type Full Time Non-ExemptDescription The Laundry Attendant... ...position are flexible- day, evening, and night shifts are available. This position is... ...at work. The work consists primarily of cleaning and folding the sheets and towels which come...
Petco Stockers and Receivers are responsible for unloading delivery trucks, organizing inventory in the stockroom, stocking shelves, rotating inventory, building product displays, and keeping storage and sales floors organized. Overnight stockers focus on replenishing inventory...
...Project Manager IIIAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner...